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October 10th, 2011

When Messages Count the Most

Don't overlook your best marketing assets - your employees

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By Emily Lauer, Vice President
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Like many of my colleagues, I frequently fly the friendly skies. Baggy of toiletries in one hand and briefcase in the other, I cruise through security on auto-pilot. Even as a marketer, I’m overwhelmed by the messages that surround me – to the left and right, beneath my feet as I briskly make my way [...]

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Categories: Public Relations
Tags: airlines, ambassador, customer service, customer-centric, experience, impression, marketing, media training, messaging, on message, passengers
August 1st, 2011

Much better together

How we all got behind our new brand

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By Lisa Morales Cook, Vice President, Brand Planning
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Branding brainstorm Within 72 hours after the world swooned over Princess Katherine’s wedding dress, and within a few hours after the release of the now iconic photo from the President’s Situation Room, a bunch of us decided to lock ourselves up in a room together for two nights running to complete our own next big happy news [...]

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Categories: Advertising, Digital, Media, People, Public Relations, Social Marketing
Tags: Branding, Fahlgren Mortine, integrated marketing communications, marketing, Ruth Wakefield, Situation room
July 1st, 2011

Bridging the Gap

Upcoming webinar on reaching Hispanic demographic through social media

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By Stu Holmes, Corporate Communications/New Business Intern
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As the Hispanic-American population continues to grow, marketers’ abilities to get the attention of this budding demographic become increasingly important. To assist those in need of a little guidance, on July 14th at 2 p.m., Fahlgren Mortine’s own vice president and social media lead Lara Kretler is joining forces with Eric Diaz and Natasha Pongonis [...]

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Categories: Social Marketing
Tags: agency, culture, demographic, Hispanic, marketing, population, registration, social media, webinar
May 19th, 2011

Diagnosis: Disney

What Hospitals Can Learn from the Magic Kingdom

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By Amy Dawson, Senior Vice President, Healthcare Lead
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I recently made the pilgrimage with my family to Walt Disney World. My husband and I figured that, since our kids were past diapers and strollers, they might be able to appreciate and remember the experience.  (more…)

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Categories: Advertising, People
Tags: customer service, Disney, employees, experience, Healthcare, hospitals, imagineers, Magic Kingdom, marketing, waiting room, Walt Disney World
May 4th, 2011

Should We Put a QR Code on That?

Are QR codes hype, or do they help?

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By Irene Alvarez, Account Executive
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Familiar questions? Indeed. I’m sure they’re being tossed around in a conference room near you. Marketers in every industry are debating the use of these little black and white barcodes in advertising of all types. Short for “Quick Response,” QR codes are appearing in print, outdoor, TV and more. Smartphone users can scan the codes [...]

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Categories: Advertising, Digital, Social Marketing
Tags: Advertising, Best Buy, marketing, Marketing Communications, QR Codes
March 4th, 2011

Brand is an Action Verb

To do vs. to be

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By Lisa Morales Cook,
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push-meName one of your favorite brands. Now think about your choice. Do you like that brand because of something it says, or because of something it does? Chances are you’re more drawn to a brand because of the way it acts, because of the response it asks of you, framing your own action toward it. [...]

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Categories: Advertising
Tags: action, assets, brand, Branding, marketing, personality
February 15th, 2011

Paid Search: The Last Click

Just one piece of the marketing puzzle

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By Emilie DeLong, Associate Media Director
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paid-search-funnelAs users spend more and more time online, it is no surprise that 2011 is predicted to be a record-breaking year in online spending. One area forecasted to grow is paid search, and for good reason: paid search is (among other things) a great way to increase traffic to a site; it’s measurable, and best of [...]

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Categories: Advertising, Media
Tags: ad, Analytics, brand, Broadcast, campaign, commercial, Interactive, keyword, marketing, measurable, Media, metrics, online, paid search, results, ROI, traffic
October 7th, 2009

It’s not the _____. It’s the _____.

(You fill in your own blanks.)

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By Kathleen Ramirez,
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EvolutionThere is no denying that what was once called the traditional media landscape is fast becoming an antiquated term. Most discussions surrounding the changes with media inevitably make their way back to something related to digital applications and technology.   Our view is that technology has morphed from an additional vehicle to a great enabler and [...]

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Categories: Advertising, Media, Social Marketing
Tags: Advertising, marketing, Media, media consumers
September 23rd, 2009

The Art of Interruption

I'm responsible for interrupting people's daily lives.

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By Ray Hancart, Associate Vice President
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Kanye West and Taylor Swift at the MTV 2009 VMAsI always smile when people ask me what exactly it is I do at work. Given how difficult it is to explain all that we do (everything from national campaigns to mascot duty), this is a tougher question than for most. So when our new neighbor asked me that just last week, I tried a [...]

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Categories: Public Relations
Tags: art, counsel, interruption, marketing, Marketing Communications, pr, Public Relations, strategy
June 3rd, 2009

Movin’ On Up

For those who like lists.

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By Jenny Fuerst, Director, Corporate Communications
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prweek-and-adweekIn case you missed it, you might want to check out the April 13 issue of ADWEEK and April 27 issue of PRWeek, both include their annual agency rankings. Fahlgren Advertising moved up the ranks from 99 to 91, while Fahlgren Mortine Public Relations jumped 10 spots from 80 to 70. Both lists are based on revenue.

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Categories: Advertising, Public Relations
Tags: Advertising, agency, b2b, Business to Business, marketing, Marketing Communications, Public Relations, reputation
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